Caring Hands

Support Services

Professional Care, Wherever You Are

Our Mission

Vision and Principles

Our Mission


To empower individuals with complex and dual-diagnosis needs through compassionate, professional support. We are dedicated to delivering personalized care that fosters independence, diversity, equality, dignity, and meaningful inclusion in every environment—from schools and homes to communities and healthcare settings.

Our Vision


To build a community where every person, regardless of their support needs, can live a fulfilled, connected, and self-directed life. We envision being the most trusted and holistic support service provider, recognized for transforming care through experience, expertise, and unwavering respect.

Our Guiding Principles


· Compassion in Action: We listen first and respond with empathy, kindness, and patience.
· Expertise You Can Trust: Our care is delivered by qualified, trained professionals—from RNs, RPNs PSWs, CYWs to Mental Health and illness Workers and DSWs—who are committed to ongoing learning.
· Individual-Centered Approach: Every support plan is tailored, respecting the unique goals, preferences, and journey of the individual.
· Integrity and Transparency: We operate with honesty, clear communication, and fair, individualized pricing structures.
· Collaborative Partnership: We work alongside individuals, families, and professionals to ensure seamless, coordinated care.
· Dignity in Every Detail: We uphold the deepest respect for the autonomy and inherent worth of every person we serve.

Rooted in


These commitments are born from over 25 years of frontline and leadership experience in complex needs support. They are the foundation upon which we build trusted, lasting relationships with those we serve.